Key Finding 7:
Multi-Tool Users Seek Intelligent Control, While High-Stress Single-Tool Users Prioritise Clarity and Confidence
Across open responses to Q6 ("What would make discovering the right AI tool easier?"), two highly engaged user groups surfaced consistent and insightful feedback:
Multi-tool users, who are active, self-directed explorers in the AI ecosystem
High-stress single-tool users, who face significant friction and uncertainty in tool discovery
Despite their differing levels of confidence and experience, both groups expressed a strong desire for structured support that helps them find the right tool faster and more clearly.
Shared Priorities
Across both groups, several recurring needs emerged:
Categorisation and keyword tagging, to improve relevance and discoverability
Guided or filtered discovery, allowing users to narrow down options based on task or use case
One-liner summaries that clearly state a tool’s strengths and limitations
Credible third-party reviews or content, including tutorials, articles, or social media walkthroughs
Centralised directories with clear use cases to reduce the need for external research
Efficiency in surfacing the right tool, rather than simply more tools
Specific to Multi-Tool Users
Multi-tool users demonstrated a stronger appetite for customisation, benchmarking, and insight-rich exploration:
Smart filters, to quickly eliminate irrelevant results and refine by context
Trial-first experiences, emphasising the importance of trying tools hands-on before committing
Tool comparisons, ideally side-by-side or benchmarked by task or output
Community or institutional signals, such as rankings, reviews, or usage by trusted experts
Ads-free interfaces, to ensure focus and reduce cognitive noise
Specific to High-Stress Single-Tool Users
This group showed more focus on emotional clarity and task-fit:
Goal-based suggestions, preferring discovery paths oriented around what they’re trying to achieve
These responses suggest that multi-tool users want intelligent control and analytical depth, while high-stress single-tool users want clarity, trust, and speed. MyStack.ai's discovery experience should be capable of adapting to both patterns — balancing precision, transparency, and emotional relief in one coherent flow.
